Purpose

The link serves as the primary resource for users to find help, view refund policies, or contact customer support directly from the payment flow.

Dispute and Refund Process

To comply with Google Pay policies, we provide a transparent dispute process:

• Step 1: Contact support at [email protected] or +91 90046 70706 and provide your order details.
• Step 2: We will verify the payment and issue a refund where eligible within 7 business days.
• Step 3: If the issue remains unresolved, we will escalate it to our payments team and send status updates within 2 business days.
• Step 4: You can also open a dispute through Google Pay support if required, while we continue internal resolution.

Refund and Cancellation Policy

General rule: refund eligibility is evaluated case-by-case. For cancellations or disputes originating from payment flow, our support team aims to resolve within 7 business days and communicate a final outcome.

• Refund requests must include payment ID and reason.
• Special circumstances are documented and escalated.